Privacy policy

Privacy Policy

This Privacy Policy describes how Driftless Enchantments LLC, operating paintedraina.com (the “Site”, “we”, “us”, or “our”), collects, uses, and discloses your personal information when you visit the Site, make a purchase, or otherwise interact with our services.

Personal Information We Collect

When you visit the Site, we automatically collect certain information about your device and your interaction with the Site.

Device Information

Examples of personal information collected may include:

web browser type
IP address
time zone
cookie information
pages or products viewed
search terms
referring websites
how you interact with the Site

We collect this information automatically using technologies such as:

cookies
log files
web beacons
tags and pixels

This information helps us:

operate and maintain the Site
analyze how visitors use our store
improve site performance and user experience
measure marketing effectiveness

Order Information

When you make a purchase or attempt to make a purchase, we collect information such as:

name
billing address
shipping address
email address
phone number
payment information (processed securely by payment providers)

Payment details such as credit card numbers are processed directly by Shopify Payments, PayPal, Shop Pay, Apple Pay, or other supported payment providers and are not stored by us.

We use this information to:

process and fulfill orders
arrange shipping
send order confirmations and invoices
communicate with customers
screen orders for fraud or risk
provide customer support

Customer Accounts

If you create an account on our Site, we store your login information and order history to make future purchases easier.

Customer Support Information

If you contact us through email or our contact form, we may collect:

name
email address
order information
any information you include in your message

This information is used only to provide customer support.

Reviews and User Content

Customers may submit reviews or other content through services such as Judge.me or Shopify product reviews.

Information submitted through these services may include:

name
review text
photos (if submitted)

Reviews may be publicly displayed on the Site.

How We Use Your Information

We use the personal information we collect to:

operate and maintain the Site
process orders and payments
ship products
provide customer service
improve our store and services
communicate about products, promotions, or updates
analyze website performance and marketing effectiveness
detect and prevent fraud

Sharing Personal Information

We share personal information with trusted service providers that help us operate our business. These may include:

Shopify (store platform and payment processing)
PayPal and other payment providers
Shopify Shipping and shipping carriers (such as USPS, UPS, or FedEx)
Google Analytics (website analytics)
Advertising platforms such as Meta/Facebook, Pinterest, and Google Ads
Email marketing services such as Shopify Email or Mailchimp
Judge.me (product review services)

These providers only receive the information necessary to perform their services.

We may also share information when required by law, such as responding to legal requests or protecting our rights.

Behavioral Advertising

We may use your personal information to provide advertisements or marketing communications we believe may be relevant to you.

This may involve the use of tracking technologies such as cookies or pixels provided by advertising platforms including:

Google
Facebook / Meta
Pinterest

You can learn more about how targeted advertising works at:

https://www.networkadvertising.org/understanding-online-advertising/how-does-it-work

You can opt out of targeted advertising through these platforms:

Facebook: https://www.facebook.com/settings/?tab=ads
Google: https://adssettings.google.com
Digital Advertising Alliance: http://optout.aboutads.info

Cookies

Cookies are small data files placed on your device when you visit a website.

We use cookies to:

remember your preferences
keep items in your shopping cart
understand how visitors use our store
improve site functionality
measure advertising effectiveness

Some cookies are required for the Site to function properly.

You can manage or disable cookies through your browser settings, but doing so may affect how the Site functions.

More information about cookies can be found at:

www.allaboutcookies.org

Data Retention

When you place an order through the Site, we retain your order information for our records unless and until you request deletion.

Your Privacy Rights

Depending on your location, you may have rights regarding your personal data.

GDPR (European Economic Area)

If you are located in the EEA, you may have the right to:

access your personal information
request correction of inaccurate data
request deletion of your data
request data portability
object to certain types of data processing

California Consumer Privacy Act (CCPA)

If you are a California resident, you may have the right to:

request disclosure of the personal information we collect
request deletion of your personal information
request correction of inaccurate information
designate an authorized agent to submit requests on your behalf

We do not sell personal information.

Do Not Track Signals

Because there is currently no consistent industry standard for responding to “Do Not Track” signals, our Site does not alter its data collection practices when such signals are detected.